Refund Policy
Effective Date: April 29, 2025
Company Name: Npaig LLC
Website: www.epiktravel.com
Contact Email: help@epiktravel.com
Location: Orlando, Florida
1. Digital Products and Services
EpikTravel offers access to digital travel assistants and related resources. Due to the nature of digital products, once access is granted, we cannot accept returns or offer refunds except in cases specifically outlined below.
2. 7-Day Satisfaction Guarantee (When Applicable)
We stand behind the quality of our AI travel assistants. If you are not satisfied with your purchase, you may request a refund within 7 calendar days from the date of purchase.
To be eligible:
You must submit your refund request in writing to help@epiktravel.com within 7 days.
Refund requests must include your full name, the email address used for purchase, and the reason for your dissatisfaction.
We reserve the right to deny refund requests that fall outside this window or do not meet the criteria.
3. No Refunds After 7 Days
After 7 days from the date of purchase, all sales are final and no refunds will be provided.
Access to digital assistants will remain available according to the terms of your original purchase.
4. Exceptions
Refunds will not be granted for:
Failure to use the product
Change of mind after purchase
Disliking specific content or design after access
Claiming non-receipt of emails when confirmation has been sent
Please ensure that you review product details carefully before completing your purchase.
5. Contact Information
If you have any questions or need assistance regarding our Refund Policy, please contact:
We strive to respond to all inquiries within 48 business hours.
Summary
Our goal is to make travel easier and more magical for our customers. We are committed to fair practices and ensuring a great experience for all.
